We are expert communicators! As part of our onboarding process, we establish your preferred method and frequency of communication. We know that in most cases an update every week keeps you from making a phone call to find out the status of your order. In other cases you might require an update 2 or 3 times a week. We will customize updates to meet your requirements.

“Driving the process” means we are committed to a speedy drawing to quote timeframe. We will gather the knowns and calculate the unknowns in the pre-order stage. If we cannot get details from you or your team in a timely fashion, we will make educated assumptions to convert the unknowns into knowns. This eliminates extra leg work on your end and offers you a finished quote that you can react on, thus cutting down lost days of indecision.